Emilio started with a simple frustration: enterprise phone systems shouldn't take six weeks and a hardware truck to set up. So we rebuilt voice, SMS, and contact center infrastructure for the cloud era.
Emilio began in 2016 when our founders, tired of brittle on-prem PBX systems, started routing calls for a handful of friendly startups out of a rented server rack. Word spread fast among engineering teams who just wanted phone numbers that worked like APIs.
Today that side project carries millions of minutes a month for enterprises who can't afford downtime โ trading desks, delivery networks, healthcare providers, and support teams spread across six continents.
We're still run by the same principle that got us started: communications infrastructure should be boring, reliable, and instant to provision, so our customers can spend their energy on the conversation, not the plumbing.
Four commitments that shape how we build, ship, and support Emilio.
Carrier-grade means carrier-grade. We design for failover before we design for features.
Every product ships with an API first, a dashboard second. Automation shouldn't be an afterthought.
Local numbers, local compliance, local support โ not a US product with a passport stamp.
24/7 means a real engineer, not a ticket queue that resolves in three business days.
A team of carrier veterans and cloud engineers who've built infrastructure before, and know what breaks.